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Notes for the Disabled in Swiss-German Switzerland

Overview of where to go and what to do if you are mobility, sight or hearing impaired - a wheelchair or cane user - and living in or visiting Switzerland. Information on the organisations and facilities in Zurich, Zug, Lucerne, Berne and Basel.
Travel & Transport in Switzerland

The Swiss railways (SBB) has comprehensive information on their website for physically disabled, hearing and sight impaired passengers.

The SBB Call Center Handicap is open daily for information:

  • Open: 06:00-22:00
    Tel: 0800 007 102 (toll free from Switzerland)
    Tel: +41 51 225 71 50 (from outside Switzerland)
    Fax: 051 225 70 90
    e-mail 
    Website (see the menu options to the left beneath heading "Passengers with a handicap")

Swiss International Airports

The European Parliament passed a regulation facilitating air flights for people with reduced mobility. The regulations establish that people with reduced mobility have free, special assistance when needed in airplanes, airports, baggage check in and with flight connections. Responsibility has been passed to the airports to accommodate the needs of the disabled traveller. Air companies are at liberty to provide services to people with reduced mobility.

Parking

Cars parked in disabled spaces must display a disabled person's sticker or EU blue badge. This allows parking in designated spaces. Parking authorisation cards are valid throughout Switzerland for both Blue Zones and metered parking.

Parking authorisation cards or blue badges are issued to disabled drivers and passengers by the disabled person's canton of residence. A medical certificate must be shown on application as proof of disability. A variety of cards reflect the different circumstances.

Cards may be issued to: 

  • a driver with a physical handicap
  • a disabled person regularly transported by another person
  • a person frequently transporting physically disabled people

The card must contain the following information:

  • the type of authorisation card
  • driver identification details and/or full name and address of the beneficiary
  • cantonal issuing office and/or issuing authority's stamp
  • year of validity
  • authorisation number and/or vehicle number;

The card allows: 

When there is no public or private parking space free:

  • Up to four hours parking in a 20 minute zone
  • Up to two hours parking in a no parking zone (provided the car is not causing an obstruction)
  • And in some cities, free parking in metered zone (the police will be able to provide information)

The blue badge is a standardised European Community disabled person's parking permit which provides parking entitlements to badge holders in all complying European countries - a blue badge from one country is valid in another. A person coming to Switzerland from another EU country may wish to apply in their home country for this universal badge which allows the use of reserved parking.

  • Disabled spaces in car parks reserved for disabled people are marked with a yellow line and wheelchair symbol
  • Do not park if the space is marked with a person's name or vehicle registration number
  • Parking may be allowed for up to 6 hours in areas where parking is restricted by time; check with local authorities
  • Parking is sometimes allowed for up to 2 hours in ZTL areas (roads where traffic is restricted); check with local authorities
  • Parking and driving may be allowed in pedestrian zones; check with local authorities
  • Check signage or with car park attendants as some car parks offer free parking for the disabled

Driver's with a blue badge from another European country may display these translations beside a badge written in another language (text from the UK Automobile Association):

Carte de stationnement pour handicapé. 

La personne à qui appartient cette 

carte de stationnement est un 

visiteur handicapé d'un autre pays 

de la communauté européenne et a 

les mêmes droits en matière de stationnement 

qu'un handicapé de votre pays. 

VERSION COMMUNAUTE EUROPEENNE

 

 

Contrassegno d'invalidita per persone disabili. 

La persona che espone questo 

contrassegno e un visitatore 

disabile di un altro paese europeo, 

che ha diritto alle stesse agevolazioni dei 

disabili residenti nel vostro paese. 

MODELLO PER LA COMUNITA EUROPEA

 

 

Parkkarte für Personen mit Behinderungen. 

Die Person, die diese Parkkarte 

ausgelegt hat, ist ein behinderter 

Besucher aus einem anderen 

europäischen Land und zu den 

selben Parkvergünstigungen wie 

ein behinderter Einwohner 

Ihres Landes berechtigt. 

EU-MODELL

 

  • See the UK Automobile Association website for more information: Click here

  • More information from the International Transport Forum: Click here

  • To see a sample badge: Click here (PDF)

Transport services for the disabled in Zürich

  • Behinderten-Transporte Zürich 
    Tel
    : 044 444 22 11 (24 hours service)
    Website (in German)
  • TIXI 
    Tel
    : 0848 00 20 60
    Website

Transport services for the disabled in Lucerne

  • Behinderten-Transporte Luzern 
    Tel
    : 041 240 37 37

Transport services for the disabled in Basel

  • Behinderten-Transport beider Basel 
    Tel
    : 061 666 66 66
  • BFT Behinderten-Fern-Transport 
    Tel
    : 061 331 34 34
    Website (in German)

Transport services for the disabled in Berne

  • Easy Cab 
    Tel
    : 031 302 35 40
    Website (in German)
  • Betax 
    Tel
    : 031 990 30 60
    Website (in German)

Transport services for the disabled in Zug

  • TIXI Zug 
    Tel
    : 041 711 84 84
    Website
Equipment

Most large towns have outlets selling or hiring equipment for the disabled and elderly: wheelchairs (Rollstuhl in German), mini-lifts, mobility scooters, walkers and general orthopaedic equipment. A pharmacy will be able to provide further information.

Blind/Visually Impaired

The Swiss National Association for the Blind has information on all aspects of Swiss life and support for the blind and visually impaired. See the Website.

Library and Resource Centre for the Blind and Visually Impaired will post books, videos and audio books (in English) anywhere in Switzerland. They may be borrowed for up to four weeks without charge. The games library has over 500 tactile games and books available. 

  • Swiss National Association of and for the Blind (SNAB) 
    Library & Resource Centre 
    At: Schützengasse 4, CH-9000 St.Gallen
    Tel: 071 223 36 36 
    Fax: 071 222 73 18 
    e-mail
    Website
  • SNAB Games Library
    At: Kirchlindachstrasse 49, CH-3052 Zollikofen
    Website
Deaf/Hearing Impaired

The Gehoerlosenzentrum is an association for the deaf and hearing impaired. The aim is to improve the quality of life of those with hearing impairment and to provide support. It organises regular meetings and social activities. 

  • Gehoerlosenzentrum 
    At
    : Oerlikonerstrasse 98, 8057 Zurich
    Tel: 044 312 77 70
    Fax: 044 311 77 04
    Website (in German)
Disabled Sports

Plusport is the umbrella organisation for disabled sports in Switzerland. The aim is to promote the integration of those with disabilities through sports activities. The website has information on sports clubs in Switzerland, sports events for the disabled and sports camps.

Organisations for Disabled in Zürich & Switzerland

Mobility International Switzerland (MIS) specialises in tourism and information for the disabled to and in Switzerland

  • Mobility International Switzerland (MIS) (Mobility International Schweiz)
    At: Froburgstrasse 4, Postfach, 4601 Olten
    Tel: 062 206 88 35
    Fax: 062 206 88 39
    Open: Monday to Friday 08:30-12:00 and 13:15-17:00
    e-mail 
    Website (in German)

The Ski 2 Freedom Foundation is a non-profit company providing a growing extensive directory of information on the facilities available at snow and winter sports stations and resorts for people with special needs and disabilities.

Other associations

Calibre Audio Books: UK charity, Calibre, supplies audio books in English on cassette or disk to visually impaired and disabled people. The free service is available to members (registration can be made via the website). Free postal service is available to anywhere in Europe. 

  • Calibre
    Tel: +44 129 643 2339
    Fax: +44 129 639 2599
    e-mail 
    Website

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